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The Billing page is where you pick a plan and manage your card. Click your avatar in the bottom bar and pick Billing & pricing. Or open the Billing tab on the Account page. The heading says Choose Your Plan.
Billing tab showing the current plan badge, the Billing summary card, the Payment method card, and the three plan cards

The Billing tab for an account on Flagship.

The three plans

All prices are per month in US dollars. Every plan includes the Gate Scanner, the Vault, Scout, Purchases, Alerts, and the SourceDockIQ Chrome extension. Vault prices update on their own every day on every plan. A prospect is one saved product in your Vault. Capital Recovery is the page that shows what Amazon paid you and what it still owes. Pro is marked Most Popular on the page.
The plan cards show live prices from Stripe. If a price ever differs from this table, the card is right.

The 7-day trial

Every plan starts with 7 days free. You do not need a card to start. Add one before the trial ends to keep your plan. If you do not, the trial stops and nothing is charged. The badge under the heading shows the days left, such as Pro · Trial 5d. The plan pill on the Profile tab shows the same. The Billing card says when the trial ends.

Subscribe

1

Pick a card

Each plan card lists what it includes. Under the price it says Free for 7 days, then the monthly price. Click Start Free Trial on the plan you want.
2

Finish the Subscribe window

A window called Subscribe opens inside SourceDock. Stripe runs the form inside it. SourceDock never sees your card details. Fill in the form.
3

Wait for activation

SourceDock shows Activating your subscription for a few seconds. If it takes longer, click Refresh. Your payment went through.

Your plan

Once you have a plan, a Your plan section shows above the cards. The card you are on shows a Your plan badge and a Current Plan button. The Billing card shows:

Update your card

The Payment method card shows your card. Click Update card. A window called Update card opens. Type the new card and click Save card. You see Card updated. Future charges use the new card.

Switch, cancel, or see invoices

To move to another plan, click Switch Plan on that plan’s card. This opens the Stripe billing portal in your browser. The portal is Stripe’s own page for your account. Use it to switch plans, cancel, and download invoices. When you cancel, you keep access until the end of the period you paid for. The badge under the heading shows Cancels and the date. The Billing card says the same.

Access codes

An access code gives you a free Flagship plan. SourceDock hands these out for testing. The Have an access code? box shows when you have no plan. Type the code and click Redeem. You see Access unlocked. No card is charged.

When a plan ends or a payment fails

Your data is never deleted when a plan lapses. You can still log in. The desk stays open. Only the paid pages pause. SourceDock calls this state “paused”.

Trial or plan ended

A bar at the top says Your access has paused. Paid pages show a calm box that says the feature pauses without a plan. Click See plans and pick a plan. Everything turns back on.

Payment failed

If a charge fails, you have 3 days of grace. A red bar says Payment failed and shows the date access ends. Click Fix payment to open the Stripe portal and update your card. Access stays on during the 3 days. After 3 days, the bar says We could not take payment. Paid pages say the feature is paused. Click Update payment and enter a new card. Access comes straight back. You do not need to buy a plan again.

Moved to a smaller plan

If you had more prospects or storefronts than the new plan allows, nothing is removed. A notice starts with Nothing was removed. The newest ones keep getting fresh prices. The rest keep their last known prices and show their age. Click Upgrade to refresh them all to make them all live again.

A feature above your plan

On Premier, the Capital Recovery page says the feature is included on Pro. Nothing you recorded is affected. Click See plans to move up.

The Chrome extension

When your plan has ended, the desk shows Your SourceDock subscription has expired with a Renew button. The extension cannot add ASINs or check listings until you pick a plan again.